Entries by bhups

Confidential review of a portfolio of homes

Our client wished to carry out the covert review of a medium sized portfolio of services with a view to possible acquisition however formal access was not possible. HCMS mystery shopped all services using highly  qualified managers with years of experience of care home operation. Being able to assess the quality of a service, identify […]

Review of a large portfolio of care homes for an overseas investor

  HCMS were invited to provider an operator’s perspective on information generated by other outside agencies on trading and values. Over an intensive 4 week period information on over a hundred services was reviewed and discussed and the output taken to a roll-up meeting at the client’s overseas offices. Whilst the generation of information from […]

Interim Management of several homes for an Administrator

Healthcare Solutions (HCMS) was invited by a major national insolvency firm to tender for the Management in Administration of 11 care homes with a wide geographical spread. The group had been struggling financially for some time and as a consequence the homes were suffering from irregular supplies, under-investment in the fabric of the buildings, poor […]

A series of audits of individual care homes to identify any “red-flag” items and to develop a risk management profile for newly appointed Administrator

  A partner at a major national insolvency practice was appointed Administrator to various small care homes in the South of England. It was felt that, although on the face of it there were no major causes for concern, both he and the bank would be reassured by an audit carried out by HCMS. With […]

Operational support to home owners with serious Regulatory issues

HCMS were contacted by a care home owner unsure of how to resolve problems with the Regulator (CQC) and commissioners following a series of mishandled Safeguarding cases. The owners saw the home as an investment and had no practical experience of care home operation. They had relied heavily upon their long serving Registered Manager to […]

Risk Review of 157 homes on behalf of a major national operator

In late 2013, HCMS was retained to carry out a high-level risk review of 157 care homes for a major national operator who wanted an independent and objective review across their portfolio. This represented 50% of the operator’s care-homes across all three national regulatory areas. HCMS’ review programme resulted in the fieldwork for all 157 […]

Operational review and strategic reporting for a UK Charity

January 2014 saw HCMS undertake a review of seven specialist care services operated by a major UK Charity as part of its group operations. The Board, who were considering the group’s long-term strategic direction and future development opportunities, needed an independent and objective report on how effectively the Charity was leading and operating its care […]