Apply Now

IT First Line Advisor

Healthcare Management Solutions (HCMS) provides Care Home Owners, Operators, Investors, Banks and Insolvency Practitioners with a one-stop solution to the care home sector. From our dedicated Head Office we operate a team of Regional Managers, Consultants and Support Professionals.

As a result of company expansion, HCMS’ IT team are looking to recruit an enthusiastic and motivated 1st Line IT Support technician to complement the existing IT team. Educated to a minimum of A-level standard and with a keen interest in IT, the ideal applicant will have a passion for delivering outstanding support services to our customers and staff. An excellent telephone manner and good communication skills are essential to this role, as is a willingness to be a team player.

The key functions of this post are to:

Assist with providing first line desktop support to approximately 300 remote and 60 head-office users covering both software and hardware across multiple UK sites.

Support internal computer-users by troubleshooting a range of hardware and software issues using a centralised Service Desk, predominantly MS Windows but including Apple Mac products.

Provide troubleshooting of systems and peripherals e.g. scanners and printers.

Set up new users, desktop PCs, laptops and printers.

Assist with the installation and configuration of new IT equipment and the upgrading of existing systems.

Effective management of support records to ensure customers receive regular progress updates.

Deliver professional customer service to exceed expectations.

The ideal applicant must be able to prove eligibility to work full-time in the United Kingdom with a relevant working valid passport (not student visa).

To apply for this role please send your CV to Recruitment@hcsolutions.co.uk

Please Quote Ref: ITFLR/HCMS

Apply Now

Ruby on Rails Developer

Healthcare Management Solutions are recrutiing for an experienced Ruby on Rails developer to join our enthusiastic forward-thinking software development team. As one of the leading UK healthcare providers we produce and maintain our own diverse set of large MVC applications used within the business to manage our portfolio. We always like to stay up to date wherever possible which means actively encouraging our team to learn and implement solutions using cutting-edge (but stable) technology where possible.

Responsibilities

  • Assisting with all phases of the development lifecycle
  • Attending and contributing to company development meetings
  • Learning the codebase and improving your coding skills
  • Writing and maintaining well designed, testable, efficient code
  • Working on bug fixes

Requirements

  • 1+ years experience building/maintaining a Rails 4 or above application
  • Experience using MySQL or PostgreSQL
  • Ability to learn and implement new software and techniques quickly
  • Ability to follow instructions and work independently or pair program with members of the team
  • Excellent communication and analytical skills
  • Good understanding of Ruby, HTML and CSS

Useful Knowledge

  • Ruby 3 / Rails 6 / Hotwire / Turbo
  • Alpine.js / Tailwind CSS
  • Minitest / Slim / Sidekiq
  • VSCode / RuboCop / Rufo
  • JIRA

 

To apply please send your CV to recruitment@hcsolutions.co.uk

Quoting reference RRD/HCMS

Apply Now

Credit Controller

Credit Controller, Full Time, Wythall, Birmingham

Salary: Negotiable (Dependent on Experience)

Type: Permanent

Hours: 37.5 hours per week (Core Hours Mon-Fri, 9am to 5pm)

Healthcare Management Solutions (HCMS) provides Care Home Owners, Operators, Investors, Banks and Insolvency Practitioners with a one-stop solution to the care home sector. From our dedicated Head Office we operate a team of Regional Managers, Consultants and Support Professionals.

An exciting opportunity has arisen within the Finance Team for a Credit Controller on a permanent basis. This role would suit a forward thinking person to be part of a dynamic team and will need to be enthusiastic, inspirational, approachable and analytical with an ability to communicate at all levels.

Reporting to the Credit Control Manager your main duties will include:-

Responsibility for ensuring all invoices are paid within agreed terms

Identification and resolution of issues that would otherwise impact on aged debt

Ensuring appropriate process is followed for the collection of fees from residents, their representatives and liaison with governing bodies where necessary

Following LA/CCG procedure for non-compliance to minimise bad debts

Maintenance and management of key accounts

Provide reports on aged debt and specific client ledgers

Cash allocation and account reconciliation as required.

The ideal candidate must have excellent influencing and interpersonal skills and ability to communicate at all levels. You must be highly organised with the ability to work under pressure.

A minimum of two years previous credit control experience is essential. Sector specific knowledge and ICM qualified would also be advantageous.

To apply for this position please send your CV to recruitment@hcsolutions.co.uk

Apply Now

Quality Manager

Job description

Quality Manager, Full-time. UK Travel required

Salary: (Negotiable, DOE)

Type: Permanent

Hours: 37.5 hours per week

Healthcare Management Solutions (HCMS) provides Care Home Owners, Operators, Investors, Banks and Insolvency Practitioners with a one-stop solution to the care home sector. From our dedicated Head Office we operate a team of Regional Managers, Consultants and Support Professionals across the UK.

The Quality Department is responsible for undertaking objective quality monitoring of homes together with maintenance and development of clinical governance processes and tools such as policies, procedures, and audits across the Company. Our main monitoring tool is the in house ‘IMPaCT’ audit which has received many positive reviews from customers.

We have recently launched a suite of portal based clinical governance tools to assist those with operational responsibility for Care Homes, to manage clinical information from their service to improve their services. In 2014, we were instrumental in achieving ISO 9001:2008 quality management accreditation, and are now part of a UK ISO 17020 pilot with UKAS to be accredited to inspect care homes.

This is an exciting opportunity for a forward thinking person to be part of a dynamic team. The successful candidate will need to:

· Have experience of, and understand the intricacies of providing good quality care and clinical care.

· Be able to demonstrate commitment to improving quality for those who live and work in care homes.

· Be enthusiastic, inspirational, approachable and analytical with an ability to communicate at all levels.

· Be able to travel across the UK

The key specifications of this post are to:

· Have a working knowledge of the regulatory requirements of care homes to use our bespoke IMPaCT audit tool as part of quality monitoring of homes.

· Be able to draw on extensive experience in social care to inspire those working in care homes to select the appropriate strategies to change and develop their services.

· Provide advice and support to the operations team where investigations are required.

· Be part of our developing inspections team to once 17020 accreditation to inspect care homes has been achieved.

· Contribute to the development and review of clinical governance processes such as policies and procures, audits, and key performance indicators.

Apply online today or contact Robyn at HCMS on 01564 820 182 for any further information

To apply for this position please send your CV to recruitment@hcsolutions.co.uk

Please Quote Ref: QM/HCMS