We are delighted to have reunited our residents with their designated visitors inside our homes over the past few weeks.
However, we must make sure that we reintroduce visiting in the safest possible way. When new government guidance is issued, we carry out dynamic risk assessments for each of our homes and review our visiting policy accordingly. Each resident has their own individualised visiting plan and we continue to encourage close family members to be involved in the development of this.
We understand how difficult the decision to name designated visitors may be and we have been supporting our residents in any way we can. Where a resident is unable to make this decision for themselves, we have been working with family members and friends to make a best interest decision on their behalf.
All visiting arrangements are subject to strict infection control protocols and vary depending on location.
Care Home Visiting in England
In England, current guidance allows each care home resident to choose up to five designated visitors to visit them regularly indoors. However, this is limited to a maximum of two visitors at any one time, or two visitors separately in the course of one day. The manager of your loved one’s care home will be in contact with the additional designated visitors with full details and confirmation of the start date. Children under school age do not need to be counted as a designated visitor.
Care Home Visiting in Scotland
Currently, in Scotland, guidelines allow us to reunite residents with up to two designated visitors visiting one at a time.
Care Home Visiting in Wales
In Wales, current guidance allows each care home resident to choose up to two designated visitors who may visit at the same time. Babies and infants do not need to be counted as a designated visitor.
Changes to Visiting
The manager of your relative’s care home will contact you by letter, email or telephone with any changes to visiting arrangements, advising the start date, booking process and infection control procedures visitors will need to follow. This will include information on the lateral flow tests that nominated visitors will be required to take.
Additional visiting options include garden, garden pod (with a substantial screen) and window visits. These depend upon the location and layout of your local care home.
For the most up-to-date visiting arrangements for your local care home, please contact your home manager.
*The term ‘designated visitor’ means that it must be the same people or person visiting.