We are delighted to have reunited our residents with their friends and loved ones inside our care homes. Regular visits allow you to spend quality time together, celebrate special occasions and make happy memories.
To keep our residents safe, we are continuing with enhanced cleaning routines and ask all of our visitors to follow the infection control procedures in each of our homes such as regular hand hygiene.
Should you develop symptoms of a virus, such as a continuous cough, high temperature, sore throat or are generally feeling unwell, we respectfully ask you to refrain from visiting until the symptoms have subsided and you feel well again. To help us mitigate the risk of bringing viruses into the care home, if you appear to be unwell while visiting, our team will ask you to reschedule your visit.
Changes to Visiting
With Covid-19 still in circulation, outbreaks within care homes may still occur. In the case of an outbreak, we will be advised and in our response by the Local Director of Public Health or the equivalent in Wales and Scotland.
The manager of your relative’s care home will contact you by letter, email or telephone with any changes to visiting arrangements, advising the start date, booking process and infection control procedures visitors will need to follow.