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Training Administrator

Job Title:            Training Administrator

Location:            Head Office

Reporting to:    HR Director

Department:     HR & Training

Healthcare Management Solutions is the country’s leading provider of consultancy and interim management to the care home sector.

Our success comes from helping our clients identify problems, implement solutions and turnaround underperforming care homes.

From our Head Office in Wythall, just south of Birmingham, our 100 strong team covers all aspects of care home management, consultancy and inspection including, operations, finance, quality, administration, Estates, IT and HR.

The portfolio of homes, businesses and clients is always changing and with it, the demands upon our team. We are currently seeking a Training Administrator to join our HR team.

The Successful candidate will be able to demonstrate excellent administrative skills and be able to work under pressure and to tight deadlines. At HCMS, no two days are the same and the ability to adapt quickly and work flexibly is essential.

In return, HCMS offers a friendly and supportive working environment, and the opportunity to work alongside passionate and enthusiastic people driven by a desire to deliver excellent care to those living in the homes we manage.

Job Summary

  • To provide effective administrative support to homes and head office
  • To co-ordinate and facilitate all administrative duties for the Training Department
  • To remain the primary contact for all training enquiries.
  • Maintain accurate training records to assist in the effective running of the department. These records will include paper and electronic systems.
  • To support the training department in the full range of training activities. This includes booking rooms (where applicable), issuing training materials, arranging catering and any equipment required
  • Facilitate high levels of communication with all customers and Healthcare Management Solutions  departments to ensure training and recruitment is properly planned and co-ordinated
  • To deal with all customers efficiently (usually within no longer than a 24 hour working (week day) period.
  • Arrange bookings of hotels and potentially any travel arrangements for any member of the training team
  • To have responsibility for the whole booking system for training
  • To organise all trainers diaries that are achievable and are within Health and Safety Law
  • To be the lead contact with any awarding bodies
  • To ensure that all resources required by the trainers are ordered and delivered within an acceptable timescale.
  • To arrange team meetings and to take and publish the minutes from such.
  • To create purchase orders and ensure invoices are dealt with in the correct manner.
  • To ensure that all power point presentations are corporate and consistent.
  • Any other administrative duties that may be required
  • Assist in the support and delivery of Apprenticeship training in the homes and Head Office.
  • Establish and maintain relationships with training providers
  • Respond to queries from the Homes, learners and training providers in a timely and efficient manner
  • Sending potential new learners details through to relevant training provider for enrolment to begin
  • Update and maintain learner spreadsheets
  • Update and maintain DAS system with apprentice details
  • Log invoices and forward for payment  to relevant finance department

To apply for this role you need to have:

  •  Key Skills Level 2 in English and Maths
  •  Level 2 in Business Administration or working towards qualification (Desirable)
  •  Experience with Computerised System
  • Experience of dealing with customer enquiries
  • Solid Experience of Microsoft office
  • Care Sector Knowledge

  • Knowledge associated with Learning and Development

  • Strong organisational skills and the ability to priorities their workload effectively

  • Ability to work under pressure and to tight deadlines

To apply for this position please send your CV to

Please Quote Ref: TA/HCMS

Deadline for the post is: Friday 22nd July 2022

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